FAQ: Fish Out of Water - the RPG of mermaid field trips
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

What does "Name a Mermaid" get me?

If you pick this level, the BA/MMT team will reach out and ask you some basic questions about what your mermaid. You get to tell us their name, preferred gender pronouns, their likes and dislikes, and some other info.

The BA/MMT team will take that information and create a short text blurb based on your responses. This will be included in the book with the artwork we select to pair it with. You can request a particular mermaid if you wish, but are not promised you’ll get that one assigned to you, though we will try our best.

All final text will be edited for content and length and approved by BA/MMT only.

Last updated: February 28, 2026 23:22

Who's the artist?

The art is being created by a group called Mad Boogie Designs out of Brazil. They have also supplied art for Lorcana cards and other games.

Last updated: March 03, 2026 22:03

Is this the final art?

No, the art is being finalized with the design team before printing of the final book. Art is currently 85-95% complete.

Last updated: February 28, 2026 23:22

Can I play this game solo?

It’s probably not possible to play Fish Out of Water solo, due to the nature of support required from other players to overcome challenges. For example, a single challenge may require Time and Money, but a single mermaid can only supply one of these items. Their friends have to help cover the other challenge costs in order to succeed.

This game is about friendship, mutual support, and task completion for group success.

Last updated: February 28, 2026 23:22

Does this game have any AI components?

Nope, nope, nope. This game was written by Jared with collaboration from Lindsey, drawn by Mad Boogie Designs, and other processes all handled by real people. Use of Adobe and related products for image editing and lay-out was handled by humans (and mermaids) without the use of any AI built-in tools.

Making great games with great art is a labor of love and creative process. None of which is replaceable by AI processes.

Last updated: February 28, 2026 23:22

How long can you wait for me to submit my survey?

Once project manufacturing is completed, backers will be notified via a campaign update. This campaign update will have a final survey completion date. If your survey is not completed, and your shipping costs not paid by the completion date, you will forfeit your pledge payment and rewards. We will not fulfill forfeited rewards and pledge levels after the completion date.

If you back the Name a Mermaid level you must submit the requested information by the set date, and have completed your survey and payment to be included in this level.

If you pledge level has Mermaid Friend, your name will be included as noted in your survey, or your BackerKit name will be included if you have paid for the pledge level but not completed your survey.

Last updated: February 28, 2026 23:22

What do I do for a refund?

Refunds or Exchanges All items are final sale (No Refunds, Cancellation, or Exchanges). Please let us know if there are any concerns with your products. Backers are also responsible for providing the correct address. In the event of undelivered mail that is the fault of the courier, tracked shipments (which include insurance coverage), will allow for a new package to be re-mailed. For undelivered mail at the fault of the recipient (i.e. Incorrect address provided; package not picked up and returned to the post office), with the tracked shipment option or not, the package will be deemed to be delivered and no refund or re-mailing requests will be accepted. If you believe your items were damaged in transit, please reach out to us immediately and attach photos of the damaged item(s).

Last updated: February 22, 2026 05:16

What if my item is lost or damaged in the mail?

Step 1 is to contact Bardic Armadillo through BackerKit. We will do our best to repace lost or damaged goods. HOWEVER!!! Refunds or Exchanges - All items are final sale (No Refunds, Cancellation, or Exchanges). Please let us know if there are any concerns with your products. Backers are also responsible for providing the correct address. In the event of undelivered mail that is the fault of the courier, tracked shipments (which include insurance coverage), will allow for a new package to be re-mailed. For undelivered mail at the fault of the recipient (i.e. Incorrect address provided; package not picked up and returned to the post office), with the tracked shipment option or not, the package will be deemed to be delivered and no refund or re-mailing requests will be accepted. If you believe your items were damaged in transit, please reach out to us immediately and attach photos of the damaged item(s).

Last updated: March 29, 2026 06:25

What if I've been away for a while and my package came while I was gone?

We don’t know your holiday schedule. Since we ship to the US and UK through regular mail services (not FedEx/UPS) you are able to put a hold at the postal office that services your area for the time you are gone. If you don’t do this and your package is delivered to your post box or mail box and then goes AWOL there isn’t much we can do. We will try to work with you, BUT!!! All items are final sale (No Refunds, Cancellation, or Exchanges). Please let us know if there are any concerns with your products. Backers are also responsible for providing the correct address. In the event of undelivered mail that is the fault of the courier, tracked shipments (which include insurance coverage), will allow for a new package to be re-mailed. For undelivered mail at the fault of the recipient (i.e. Incorrect address provided; package not picked up and returned to the post office), with the tracked shipment option or not, the package will be deemed to be delivered and no refund or re-mailing requests will be accepted. If you believe your items were damaged in transit, please reach out to us immediately and attach photos of the damaged item(s).

Last updated: March 29, 2026 06:28

I want to get more stuff! How do I do that?

We want you to have all the cool stuff your mermaid-loving heart desires. We’ve added everything to our survey add-on options, so if you didn’t grab it when you first backed, you can grab it now.

Last updated: March 29, 2026 06:29

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
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